Benchmark

The same high standard at every site, checked, scored and fixed.

The problem

The area manager visits twelve sites a month with a paper checklist. The scores are typed up later, and nobody checks whether last visit’s actions were done.

Who it is for

Retail chains, restaurant and pub groups, gyms, care homes, franchises.

What it does

• Scored audit templates for each kind of visit.
• Audits on a phone with photos, even offline.
• Corrective actions with owners and deadlines.
• Comparisons across sites and over time.
• Self-audits by site managers between visits.
• Mystery visit forms and reports for leadership.

Why it is different

Audit apps are generic. Benchmark links actions to people in Brigade and repairs in Caretaker, so findings get fixed.

AI and automation

AI points out possible issues in photos for the auditor to confirm, summarises themes across all sites, drafts action plans and flags sites that are slipping. Scheduled audits, action chasers and a monthly comparison report run on their own.

First release

Templates, phone audits, actions and site comparison.