Appointed

Bookings, deposits and repeat custom for any business that sells time slots.

The problem

Three no-shows on a Tuesday. Each was a slot someone else wanted.

Who it is for

Clinics, salons, physiotherapists, garages, tutors, studios.

What it does

• Online booking by service, person or room.
• Deposits and a cancellation policy.
• Packages, memberships and gift vouchers.
• Intake and consent forms before the visit.
• Client history and notes.
• Staff commission and targets.
• A waitlist that fills cancelled slots.

Why it is different

Booking tools are common but charge per staff member and stop at the calendar. Appointed adds deposits, waitlists, forms and commission, and the business owns it.

AI and automation

AI spots appointments likely to be missed and suggests a deposit for them, and drafts aftercare notes from the practitioner’s notes. A website assistant answers booking questions, saying it is an AI. Confirmations, reminders, waitlist offers and rebooking reminders customers agreed to run on their own.

First release

Booking, deposits, reminders and the waitlist.